Privacy Policies

In line with GDPR, the new General Data Protection Regulation, NCSPIR  has privacy notices for our two areas of operation, recruitment and supervision services, displaying what information we hold and how we store and use your information for each.

NCSPIR is a service provided by Tavistock Relationships. Tavistock Relationships is committed to protecting and respecting the privacy of prospective contractors working for NCSPIR and the supervisees NCSPIR supervisors work with. We comply with the Data Protection Act 2018 and the General Data Protection Regulations.

These notices explain when and why we collect personal information, how we use it and how we keep it secure. We review this policy regularly and, where necessary, make updates to ensure it accurately reflects how we use your data. We will notify you if there are changes which affect how your data is processed.

We hope this notice helps you to understand how we use your data. If you have any questions, you can contact us by one of the following methods:

Email: privacy@tavistockrelationships.org

Write to: Privacy, Tavistock Relationships, 10 New Street, London EC2M 4TP

Telephone: 020 7380 1975

 

What is personal data?

‘Personal data or information’ means data or information about you and from which you could be identified.

In this notice, ‘we’ and ‘us’ mean Tavistock Relationships and ‘you’ means candidates applying for posts at NCSPIR and the supervisees NCSPIR supervisors work with.

Your Rights

The GDPR gives you certain rights in relation to the data we hold about you.  You can exercise the rights outlined below by contacting us:

Email: privacy@tavistockrelationships.org

Write to; Privacy, Tavistock Relationships, 10 New Street, London EC2M 4TP

Telephone: 020 7380 1975

Under the GDPR:

  • You can find out what information we hold about you
  • You can access a copy of the information we hold about you
  • You can rectify any inaccurate or incomplete personal data
  • You have the right to object to our processing of your personal information
  • You can also ask us to delete or restrict how we use your personal information, but this right is determined by applicable law
  • You can have your registration information (if registering using our online booking system) sent to another provider
  • You have the right to appropriate decision making (Tavistock Relationships does not use automated profiling or decision making)
  • You can complain to a regulator if you think we have not complied with data protection laws. You can lodge a complaint with the Information Commissioner’s Office

Cookies

Like many other websites, our website uses cookies. ‘Cookies’ are small pieces of information sent by an organisation to your computer and stored on your hard drive to allow that website to recognise you when you visit. They collect statistical data about your browsing actions and patterns and do not identify you as an individual. We use cookies to store your country preference, namely the nation/state you are browsing from so we can, for instance, offer the right language in cases where pages can be translated. This helps us to improve our website and deliver a better, more personalised service.

It is possible to switch off cookies by setting your browser preferences. If you would like to turn cookies off you can do so by clicking ‘no’ when prompted by our cookie notice.  Turning cookies off may result in a loss of functionality when using our website. As an example, if you turn off cookies, some information like anonymised ‘User ID’s’ for logging in to systems will not be retained, so you will need to retype them each time.

Cookies are stored for a maximum of two years, though most expire much sooner.

 

Website Enquiries

If you use our website enquiry service we will ask you to provide us with your name, a method of contacting you and information about your enquiry into our services. We will only use this information to respond to your enquiry. Enquires are kept on our database for maximum of four years.

We will ask you whether you wish to receive information from us about other services and related activities at Tavistock Relationships which might be of interest to you. We will not sell or rent your information to third parties for marketing purposes.

You have a choice about whether or not you wish to receive information from us. We will not contact you for marketing purposes by email, phone or text message unless you have given your prior consent.

If you change your mind at any time and no longer wish to receive information from us, then you can change your marketing preferences by contacting us by email at: marketing@tavistockrelationships.org or by telephone on; 020 7380 1975.

Links To Other Websites

Our website may contain links to other third-party websites. This privacy policy applies only to Tavistock Relationships’ website and activities, and we would ask you to read the privacy policy and notices of any other websites you visit via links from our website.

Privacy Notice: Recruitment and Selection (Supervisors)

What types of information do we collect?

The information we collect will have been provided by you during the recruitment process by submitting an application form or CV and cover letter, and an equal opportunities form via the ncspir@tavistockrelationships.org e-mail address or by post/hand. The personal data we collect in relation to your contractor application includes:

  • Contact details (full name, home address, email address, telephone and/or mobile number)
  • Right to Work/Visa/Work permit confirmation
  • Education (secondary and higher)
  • Technical or Professional training, including publications
  • Membership of professional bodies details
  • Employment history, including current and previous levels of remuneration
  • References (academic or professional)
  • Equal opportunities (gender identity, ethnicity, sexual orientation, disability details) under special categories

How do we use your personal data?

We use your personal data to process your application and more specifically to:

  • Assess your skills, qualifications and suitability for the role;
  • Communicate with you about the recruitment process;
  • Keep records related to our recruitment processes;
  • Carry out reference checks;
  • Monitor our progress as an equal opportunities employer;
  • Consider whether we should make appropriate reasonable adjustments during the recruitment process, e.g. during the interview/test;
  • Comply with our legal or regulatory requirements.

Who do we share this data with?

We will never sell or rent your information to third parties for marketing purposes.

We will only disclose information about you to third parties if we are legally obliged to do so.

As part of our recruitment processes, with your consent, we may contact referees.

How long do we keep your personal information?

The personal data of unsuccessful candidates, including those ones who have not been shortlisted, is kept for one year after the end of the relevant recruitment process. Thereafter, these are deleted and destroyed in a confidential manner. The data of successful candidates will be held according to the HR Privacy Policy, a copy of which is available on request.

How do we keep your data secure?

In order to ensure we keep your personal information as secure as possible, Tavistock Relationships has robust technical and organisational procedures. These include ensuring your data is only accessed by authorised members of staff who have a legitimate need to access your personal information.

What happens if you do not provide personal information?

Equal Opportunities: You are not obliged to provide any equal opportunities data – this form is detached and not used as part of the selection process.

Other personal information: You are under no statutory or contractual obligation to provide information during the recruitment process. However, due to the nature of recruitment, if you do not provide it, we will be unable to process your application.

Review Of This Policy

We keep this Policy under regular review. This Policy was last updated on  29/4/24.

 

Privacy notice- Supervision Services

What Information Do We Collect?

We will collect personal information such as your name and contact information (email address and job title). We may also ask you to provide information relating to personal circumstances, professional or educational experience where relevant to the supervision.

This information is gathered on the basis that the information we are processing is provided because it is in the legitimate interest of both ourselves and you (the supervisee) to be used so supervision can be delivered.

During the course of supervision you may be encouraged to exchange views and information with fellow supervisees. This is done on the basis that both individuals consent to the communication themselves and such interactions are not monitored or gathered by us in any way.

How Long Do We Keep Your Information?

We review our retention periods for personal information on a regular basis. Our retention periods are set to ensure we only keep data as long as is necessary and take into account statutory and legal obligations. Your data will be kept for three years after attending supervision.

Who Has Access To Your Information?

IT and Technical Providers

In processing your personal information we use the following third-party technical providers:

Salesforce

Your data is stored in a customer management system called Salesforce which helps us to keep your details up to date and manage your supervision. Access to your data is restricted so it is only accessed by authorised staff members. Salesforce itself complies with GDPR requirements and its servers are based in UK and EU. 

Teams-Online Supervision

Some supervisees may receive supervision online via the Teams platform. Teams uses end-to-end encryption and is GDPR and HIPAA compliant.

When joining by computer or phone there is some device information which is collected for technical delivery purposes. The data provided and/ or collected by Microsoft Teams is used to run the product and keep it safe and secure (Required diagnostic data) and/ or improving the product experience (Optional diagnostic data). Required and Optional data can only be collected after the user authentication.

Mailchimp – Marketing and Mailings

If you have consented to receiving information from us via email, we will use a software package called Mailchimp to do this. Your name and email address will be shared with Mailchimp who will store your information on servers which are based in the United States. Mailchimp conforms to GDPR compliance standards and will not use your data for purposes other than the purpose of sending you our emails. 

Review Of This Policy

We keep this Policy under regular review. This Policy was last updated on  29/4/24.